How do you access the public healthcare system (SNS) when you settle in Portugal?
Once you are legally resident, you get your número de utente (SNS user number) on your first visit to a health centre or a public hospital. You then register at the health centre in your area to have a family doctor. For the SNS to cover your care, your file must contain your identity document, your Portuguese NIF, your full address in Portugal and your valid residence document (except in cases provided for by law).
- Costs
- SNS consultations without user charge, except hospital emergency visits without prior referral
- Timeframes
- Utente number assigned on your first visit to a public health unit
Steps
- Before you leave: request your European Health Insurance Card (EHIC) from your insurer, free of charge. If you are a retiree and your pension comes from your country of origin, or if you are posted by your employer, also request the S1 form from your health insurance fund.
- The first few months: with your EHIC, you receive medically necessary care in the SNS, on the same terms as Portuguese insured persons. It is designed for temporary stays, not for a lasting move.
- Do your papers in order: EU citizen registration certificate at the town hall (sheet PT-SEJOUR-TOUS-001), then NIF with your address in Portugal (sheet PT-NIF-TOUS-001).
- Get your utente number: it is assigned to you the first time you present yourself at a public health unit (health centre or hospital). The simplest is to go to the health centre in your neighbourhood with your documents.
- Register at the health centre in your area (Unidade de Saúde Familiar, USF) with your utente number. That is where you see the family doctor, the nurse and other professionals (nutrition, psychology, oral health, social support).
- If you have an S1, have it registered with the health insurance body of your country of residence: in Portugal, at any Segurança Social office. Your home fund then covers your care in Portugal. Then register at the health centre.
- If you live temporarily in another municipality (study, work), you can register at another health centre for 12 months at most.
Documents
- Identity document (identity card or passport).
- Portuguese NIF.
- Full address in Portugal.
- Valid residence document: the gov.pt guide speaks of an autorização de residência; for an EU citizen, it is in practice the Certificado de Registo de Cidadão da União Europeia (to be confirmed at the health centre).
- S1 form, if you have one.
- During a temporary stay: your EHIC and an identity document.
Costs and timelines
- Utente number: assigned on the first visit to a public health unit. The gov.pt guide mentions no fee.
- User charge (taxa moderadora): abolished throughout the SNS by Decreto-Lei n.º 37/2022. It remains due only at hospital emergency departments, unless you were referred there by the SNS (for example the SNS 24 line) or you are hospitalised following that visit. Amounts noted on the pages of two SNS hospitals (21/10/2026): €14 at a básica emergency department and €16 at a médico-cirúrgica emergency department (Hospital Prof. Doutor Fernando Fonseca), €18 at the Santa Maria hospital (emergency department), with a ceiling of €40 per emergency visit (tests included); pregnant women, minors under 18 and blood donors are exempt, among other groups. The exact amount depends on the type of emergency department: ask at reception; the national portaria that sets the scale could not be re-read.
- EHIC: free. Never go through a site that charges for it.
- Emergencies: 112, free. SNS 24 line: 808 24 24 24, 24 hours a day, at the price of a call to a landline.
Common pitfalls
- Having a utente number is not enough. Without an identity document, NIF, address in Portugal and residence document linked to your file, the SNS may charge you for your care (the law provides for a few cases where it covers it without this data). Update your file as soon as you have your certificate and your resident NIF.
- Counting on the EHIC forever. It covers temporary stays (holidays, business trips, study). Once you have settled, your cover depends on your situation: work in Portugal, S1 or other. The EHIC covers neither private care, nor planned care, nor repatriation.
- Going straight to the emergency department. Call the SNS 24 line first: being referred by the SNS avoids the user charge.
- Confusing the health centre and the family doctor. Being registered at the health centre does not guarantee that you will immediately have an assigned family doctor: it depends on the doctors available at your centre, ask at registration.
- Madeira and the Azores. These are autonomous regions, with their own regional health service: registration is done at the local health centre, which tells you the documents required in the region.
What changes by country of origin
- EU and EEA citizens: EHIC for the first few months, then utente number once registered. Retirees paid by their country of origin and posted workers go through the S1.
- Swiss citizens: the Swiss EHIC and the S1 also work in Portugal (Switzerland applies European coordination). Same route once the certificate is obtained.
- British citizens (Scots included): since Brexit, they are third-country nationals. They access the SNS like any foreign national legally resident: utente number with their AIMA residence permit. The British GHIC card (or the British EHIC) is only for temporary stays (travel, study, posting), not for a move. Retirees who receive the British State Pension may have a British S1 (to be requested by phone from the NHS Overseas Healthcare Services): register it at any Segurança Social office, then register at the health centre.
Official sources (8) ›
- Hospital Prof. Doutor Fernando Fonseca (SNS), "Taxas moderadoras": medical-surgical emergency €16, basic emergency €14, ceiling of €40 per episode, exemption in case of prior referral or hospitalisation
- ULS Santa Maria (SNS), "Taxas moderadoras": emergency department €18, ceiling of €40 per visit; charge only at emergency departments without referral (DL 37/2022, since 01/06/2022)
- gov.pt, practical guide "Migrantes: cuidados de saúde em Portugal" (updated on 23/06/2026)
- SNS, "Fim das taxas moderadoras no SNS" (Decreto-Lei n.º 37/2022, 27/05/2022)
- gov.pt, practical guide "Residir em Portugal" (updated on 15/09/2026)
- Your Europe, "Unplanned healthcare – temporary stays" (European Health Insurance Card, last checked on 16/09/2026)
- Your Europe, "Health insurance cover in your host country" (last checked on 19/08/2026)
- GOV.UK, "Healthcare in Portugal, including Madeira" (S1 to be registered at any Segurança Social office; GHIC and EHIC for temporary stays; updated on 14/10/2021)