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Opening a bank account in Poland: the zloty, the basic account and your rights

By The Hello Expat editorial team·Updated on 21 October 2026·6 min read

In this article
  1. Why open a Polish bank account?
  2. Which documents does a Polish bank ask for?
  3. What is the basic payment account?
  4. When can a bank refuse?
  5. Can you keep your account from home?
  6. What are the common mistakes?
  7. What changes if you are British or from outside the EU?
  8. How do you open a bank account in Poland step by step?
  9. What does a bank account in Poland cost?
  10. Should you open the account before or after you arrive?
  11. How do you pay rent and bills from a bank account in Poland?
  12. Which Polish bank account features should you check?
  13. Is your money safe in a Polish bank?
  14. What about a business bank account?
  15. What if the bank refuses?
  16. What about British and other non-EU customers?

Poland has one of the most modern banking scenes in Europe. Instant transfers (BLIK is the local favourite), mobile apps that open an account in minutes, contactless payment nearly everywhere. The catch is that Poland does not use the euro, and opening an account as a foreigner depends on the bank, on your papers and on whether you already have an address.

Why open a Polish bank account?

Your salary will come in zloty (złoty, PLN). Rent, utilities and tax payments are in zloty. You can keep your home account for euro payments, but a Polish account removes conversion charges and avoids the awkward moment when a landlord asks for a local IBAN. Deposits are protected up to 100,000 euros per person and per bank (the equivalent in zloty).

Which documents does a Polish bank ask for?

Typically your identity card or passport, your address in Poland, a phone number, and often your PESEL (see PESEL number in Poland). Anti-money-laundering rules mean each bank has its own list. For a loan or an overdraft, add your employment contract or proof of income. Some banks let you open the account online with a foreign ID; others want you in a branch. Ask before you travel.

What is the basic payment account?

If you do not yet have a payment account in zloty in Poland, a bank must be able to offer you a basic payment account (podstawowy rachunek płatniczy). According to the Polish Financial Supervision Authority (KNF), it includes free account keeping for domestic operations, five free domestic transfers a month, five free withdrawals or deposits a month at other networks' machines, and a debit card with no issuing fee. It has no overdraft and no credit card.

You can ask in a branch, online or by phone. The bank cannot tie it to another contract or to a minimum deposit, and the Financial Ombudsman says it must sign the contract or refuse within 10 working days of your complete application.

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Knowing which bank takes a foreign passport, and which documents to put in the folder, can save you two trips. Moovy can help you prepare the list for your situation. You still open the account and sign yourself.

When can a bank refuse?

The Ombudsman lists reasons that include: you already hold another payment account in zloty, the account would serve a business activity, there is a suspicion of crime or money laundering, your ID is expired, the contract was not signed in time, you are on the KNF warning list, and you have no residence address in Poland. That last one matters for newcomers: the EU directive gives EU residents a right to a basic account, but the Polish Ombudsman confirms that the bank may refuse if you have no address in Poland. Open the account once you have settled, and if you are refused, ask for the reason in writing.

Can you keep your account from home?

Yes. Within the SEPA zone, an employer or supplier who accepts transfers and direct debits from a domestic account must also accept an account from another EU country. Euro transfers to another EU state cannot be charged more than a domestic zloty transfer.

What are the common mistakes?

  • Paying hidden conversion fees. When a terminal offers to charge your euro account in euros or zloty, compare the rate with your bank's.
  • Thinking the basic account is open to everyone. It is not if you already hold a zloty account.
  • Borrowing in the wrong currency. Foreign-currency loans caused a lot of damage in Poland and banks are cautious; policies vary by bank.
  • Skipping the PESEL. Many banks want it, especially for credit.

What changes if you are British or from outside the EU?

There is no European right to a basic account without legal residence in the EU, so each bank decides. See moving to Poland from the UK.

How do you open a bank account in Poland step by step?

  1. Choose a bank and check whether it accepts online opening with a foreign identity document; if not, go to a branch.
  2. Bring your identity card or passport, your PESEL if you already have one (see PESEL number in Poland) and your address in Poland. Exact documents vary because of anti-money-laundering checks: ask the bank for its list.
  3. Ask for the basic payment account if you are only offered paid packages. It is reserved for consumers (not for a business activity) who do not already hold a zloty payment account.
  4. Keep your home account if you wish.
  5. For a mortgage, prepare proof of income and residence: each bank sets its own conditions for foreigners, so ask for them.

What does a bank account in Poland cost?

For the basic account, the KNF says account keeping is free for domestic operations, with five free domestic transfers a month, then capped charges, five free cash withdrawals or deposits a month at other networks' machines in Poland, and a debit card without an issuing fee. Paid packages vary by bank and we give no price because none comes from an official source. Euro transfers to another EU country cannot be charged more than a domestic zloty transfer, according to Your Europe, and cash-withdrawal conversion fees outside your country must be shown before you confirm.

Should you open the account before or after you arrive?

Open it after you arrive and have an address. The Ombudsman's FAQ lists "no residence address in Poland" among the reasons for refusing the basic account. That is why the order in moving to Poland puts the lease first. In the meantime, your home account works in Poland for card payments, though conversion fees can add up.

How do you pay rent and bills from a bank account in Poland?

Rent is normally paid by bank transfer, so your landlord will want an IBAN. A Polish account avoids any doubts. Within SEPA, an employer or a supplier who accepts domestic transfers and direct debits cannot refuse an account from another EU country because of the IBAN, so you can ask your Polish employer to pay into your old account if you prefer. Your salary will still be in zloty, whichever account receives it.

Which Polish bank account features should you check?

Mobile banking is widespread, and card and mobile payments are very common. Look at the monthly fee, the cost of foreign-currency transfers, whether the app is available in English, and the card's foreign-exchange margin. We do not recommend a specific bank, since offers change and no official source ranks them.

Is your money safe in a Polish bank?

Deposits are protected up to 100,000 euros per person and per bank, the equivalent in zloty. If you hold more, spread it between banks. The protection applies per depositor and per institution.

What about a business bank account?

A basic payment account is for consumers only and cannot be used for a business activity. If you start a business, open a separate business account. If you are registered for VAT, your clients check your account on the "white list" of VAT payers (biała lista) before paying you, so the account you declare matters.

What if the bank refuses?

Ask for the reason in writing. The Financial Ombudsman (Rzecznik Finansowy) handles questions about the basic account, and a refusal for an invalid reason can be challenged. For a refusal because you have no address, the fix is simple: return when you have a lease and your address declaration done.

What about British and other non-EU customers?

There is no European right to a basic account without legal residence in the EU, so each bank sets its policy. Having a residence permit or a registered address improves your chances, and you can ask several banks. If you are from a eurozone country, euro payments remain easy but your Polish salary arrives in zloty. For the wider context, see moving to Poland from the UK.

Policies differ from bank to bank, so make the call or the branch visit part of your first month.

Rules and bank policies change, so ask the bank for its current list.

Frequently asked questions

Can a foreigner open a bank account in Poland?+

Yes. An identity card or passport is the basic requirement. Banks add their own checks, and many ask for your Polish address and PESEL.

What is the basic payment account?+

A consumer account with free domestic basics, which a bank must offer if you have no zloty payment account in Poland. It has no overdraft and no credit card.

How long does the bank have to answer?+

According to the Financial Ombudsman, it must sign the contract or refuse within 10 working days of your complete application.

Can the bank refuse a basic account?+

Yes, for listed reasons, including that you already have a zloty account, you want it for business, your ID has expired, or you have no residence address in Poland.

Do I keep my home bank account?+

You can. Within SEPA, an employer or supplier that accepts domestic accounts must not refuse an account from another EU country on the basis of the IBAN.

Sources consulted

  • Financial Ombudsman (Rzecznik Finansowy), basic payment account FAQ
  • Polish Financial Supervision Authority (KNF), basic payment account
  • Your Europe, Bank accounts in the EU

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In this article

  1. Why open a Polish bank account?
  2. Which documents does a Polish bank ask for?
  3. What is the basic payment account?
  4. When can a bank refuse?
  5. Can you keep your account from home?
  6. What are the common mistakes?
  7. What changes if you are British or from outside the EU?
  8. How do you open a bank account in Poland step by step?
  9. What does a bank account in Poland cost?
  10. Should you open the account before or after you arrive?
  11. How do you pay rent and bills from a bank account in Poland?
  12. Which Polish bank account features should you check?
  13. Is your money safe in a Polish bank?
  14. What about a business bank account?
  15. What if the bank refuses?
  16. What about British and other non-EU customers?

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